Term & Conditons

Last Updated: 25-10-2025

Welcome to Zahorí (“we,” “us,” “our”). By accessing or using our website https://zahori.in (“Website”) and placing an order, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. General

  • By accessing our Website or purchasing products from us, you agree to these Terms & Conditions along with our Privacy Policy, Shipping Policy, and Return/Exchange Policy.

  • Zahorí reserves the right to update or modify these terms at any time without prior notice.

2. Products and Design

  • All Zahorí pieces are handcrafted and made to order by skilled artisans.

  • Due to the handmade nature of our products, slight variations in embroidery, fabric, color, or finishing may occur. These are not considered defects but are part of the uniqueness of handcrafted items.

  • Product images on the website are for representation purposes and colors may slightly vary due to screen settings and photography lighting.

3. Pricing

  • All prices listed on the Website are in Indian Rupees (INR).

  • Prices are inclusive of applicable taxes unless specified otherwise.

  • Zahorí reserves the right to change prices at any time without prior notice.

4. Orders

  • Once an order is placed, it will be processed only after successful payment.

  • Orders cannot be modified after 24 hours of placement.

  • Customized or made-to-measure orders cannot be returned or cancelled once confirmed.

  • Zahorí reserves the right to cancel or refuse any order in case of:

    • Pricing or product information errors

    • Unavailability of stock

    • Payment issues

    • Suspected fraudulent activity

In such cases, any payment already made will be refunded to the original payment mode within a reasonable time frame.

5. Payments

  • We use secure and trusted payment gateways for online transactions.

  • Zahorí does not store or have access to your card details.

  • Failed or incomplete payments must be resolved before order confirmation.

6. Intellectual Property

  • All content on this Website, including images, product designs, logos, graphics, text, and layout, is the exclusive property of Zahorí.

  • Unauthorized use, reproduction, copying, or distribution of any content without prior written permission from Zahorí is strictly prohibited and may lead to legal action.

7. User Responsibilities

By using our website, you agree that you will not:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to any system or data

  • Upload malicious content or harmful code

  • Misuse any of our intellectual property

8. Limitation of Liability

  • Zahorí will not be held liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.

  • We are not responsible for delays due to shipping partners, natural disasters, strikes, or events beyond our control.

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of India. In case of disputes, jurisdiction will lie exclusively with the courts of [Your City/State – e.g., Mumbai/Maharashtra].

10. Contact Information

For any queries related to these Terms & Conditions, please contact us:

Zahorí
Email: info@zahori.in
Website: https://zahori.in